We are here to help you if you have any question regarding your order. We handle customer service as the
most important task in our daily operation. Remember, we strive to keep all our customers satisfied.
email: Please use eBay “Contact Seller” Link (We reply directly back to your email address within 24 hours.)

All orders will be ship out within 24 hours of payment except holiday or weekend. We will send email to
notify buyers if any item is on backorder.
We offer FREE insurance & tracking service for all USA shipments.
We offer FREE package material and handling fee.

All orders will be ship out within 24 hours of payment except holiday or weekend. We will send email to
notify buyers if any item is on backorder.
We will ship out international order by United States Postal Service (USPS) International Certified Air Mail.
It normally takes 6-8 business days to delivery your package. However, each country s custom clearance time may
vary, and it may cause delay on the delivery time.
Our international shipping fee includes insurance of the package, but it does NOT include tracking service for
the shipment. Please email us if you like to pay additional fee for tracking service.
Per your request, we can mark your item as a small value gift on custom form, but International buyers should
be responsible for any customs, import taxes or duties if it occurs.
Our listing’s will reflect $1.00 combine shipping discount for each additional same item in any single listing
when check out.
Due to custom issues and heavy lost packages, we DO NOT ship to follow countries/regions: Africa, South
America, Central America, Mexico, Russia, Lithuania, Ukraine, Latvia, Romania, Bulgaria, Albania, Bosnia, Croatia,
Estonia, Georgia, Slovakia, Slovenia, Azerbaijan, Turkey, Israel, Italy, and Asia (except Singapore and Japan).
Please contact us before you place order.

If the item found defective on arrive (DOA), you should report such issue within 7 days and return the
item back to us within 14 days for EXCHANGE of the same item.
Return MUST contains all original item packaging, eBay item number, and description of the item’s problem.
If buyers change their mind, and like to cancel the order or return a shipped item, please contact us to
arrange. Actual shipping fee & small re-stocking fee will be applied.

Your feedback is critical to our success! We ask that you leave us a POSITIVE feedback with all 5 STARS
in every area of the Detailed Seller Ratings, so we may be set apart for our competition. 4 out of 5 stars is
unacceptable and considered a failure in our market. If you feel that you cannot leave a POSITIVE feedback with
all 5 STARS, we will earn it! Please don’t hesitate to contact us for any reason; we are here to exceed your
expectations.
We are very confident in our products and services, so we will leave positive to buyer within 1 hour of the
payment. You will gain a positive feedback immediately after you paid.
Should a problem arise with your order, please contact us before leaving feedback. We strive to keep all our
customers satisfy. Please contact us through eBay “Contact Seller” Link